Henry Mayo volunteer Lifts Spirits and Eases Loneliness
Imagine that you’re a patient at Henry Mayo Newhall Memorial
Hospital. You’ve just had some tests
done, and the doctor has just told you that you’re going to be here for awhile.
It’s noontime. Friends and family do come to visit, but they can only come at
certain times for a short visit. They
can’t stay all day. Nurses and doctors come in and out of the room, but mainly
to give you medicine and check your vitals.
No one really has any time to talk because everyone is so busy. What happens when your friends and family
leave? You’ve got a long day in the hospital.
You could
sleep, but what if you’re not tired and need some stimulation? You could watch
television, but television can get boring after awhile. The hospital offers Internet access, but
what if you’re not a huge computer person? What else is left to do besides lay
in bed and stare at the walls?
That’s
where I come in. My name is Rachael
Benson. I’m a patient visitations
volunteer at Henry Mayo Newhall Memorial Hospital. I make rounds throughout the
hospital to visit patients. I’m the one
who comes into the room and says, “Hi, would you like a magazine?”
Even when patients don’t take a
magazine, many appreciate the fact that someone besides their family members
came to visit. I’m a good listener; if they feel like making conversation, I
will gladly stay awhile to talk with them. Patients often say to me, “Thanks
for coming by.”
When people see me, they are often
surprised that I’m a volunteer. I’ve
seen some patients in tears when I hand them a magazine because they can’t
believe that someone like me could or would want to set aside time to help
others in need. That’s because I have cerebral palsy, and I’m in a
wheelchair. Why am I volunteering when
to many people it looks like I am the one who needs the help? How is that even possible? It’s not only the
patients who feel good as a result of my volunteer service.
I remember one patient in
particular who goes by the name of “cowboy.”
One day when I was driving home in my wheelchair, he literally stopped
his car in the middle of the street on McBean Parkway to say “thank you” for
the magazine. Then, on another day, I
saw him again just outside Henry Mayo’s Pavilion. He said, “Thank you for the
magazine. I really appreciate what you
did for me.”
People love the service—especially
when I tell them that the magazines are free. One time when I said that, a
patient replied, “What a delight.”
It feels good to know that I’m helping
to bring smiles to patients just by performing a simple gesture when they may
be going through a rough time in their life.
I love the fact that people see me, they often realize that if I’m at
the hospital volunteering, even with my disability, then they can overcome
their burdens. I hope to keep volunteering for a long while because in addition
to the magazines I deliver, I also bring inspiration and cheer.
The free magazine service provided
by Henry Mayo Newhall Memorial Hospital’s volunteer department is dependent on
magazine donations from the community.
If you have any unused magazines at home that you would like to donate
to the hospital, please deliver them to the information desk in the hospital’s main
lobby.

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